Synthesia – Increased trial signups by 27% । Case Study

I identified conversion leaks and rebuilt the page around clarity, trust, and decision momentum.

Timeframe

5 Weeks

My Role

I redesign SaaS websites by fixing clarity, trust signals, and decision friction.

Project Goal

This project focused on transforming a feature-heavy layout into a conversion-focused growth asset.

Services

Branding
Web Design
Product Development
Content Writing

The Problem

  • Unclear value proposition. Hard to explain what the product does 
  • Feature-heavy hero instead of outcome-focused
  • Weak trust signals
  • Visual clutter. Competing CTAs
  • Repetitive sections and broken hierarchy

The Hypothesis

If the messaging shifts from features → outcomes and the layout guides users step-by-step, then demo clicks and free trial starts should increase.

—————————————

1. Hero Section

Before: Abstract headline with generic tagline. No value clarity and small CTA button.

After:

  • Clear, benefit-driven headline: “Turn text to video, in minutes”
  • Immediate visual proof (demo video or screenshot)
  • Large, high-contrast CTA button at the top
  • Risk reversal and supporting text (No credit card required, reviews)
  • Subheadline answers “why now?” (“No filming. No editing. No AI learning curve.”)

                                                             Before
                                                        After
2. Navigation & Information Architecture

Before: Flat menu structure. Links to “Platform,” “Resources,” “Pricing” mixed with abstract pages. No clear entry points for different user segments.

After:

  • Sticky navigation bar with quick access to key sections
  • Segmented CTAs: “For Marketers” / “For Content Creators” / “For Enterprises”
  • Dedicated use case pages. Users self-segment immediately.
  • Pricing + Demo + Signup positioned consistently across all pages
 
                                                     Before                                                                                                       After

3. Trust & Social Proof

Before: Single testimonial buried in middle of page. No logos. Vague security messaging.

After:

  • Fortune 500 logo carousel at top (visual credibility)
  • 3-5 video testimonials with customer name, role, company
  • Security badges in footer + dedicated privacy page
  • Stats displayed prominently: “Trusted by 500K+ creators”
 
                                                    Before                                                                                                              After

4. Guide the Scroll

Clear section sequencing:

  • Problem → Solution → Proof → Features → CTA

5. The Redesign Decisions
BeforeAfter
“#1 AI video platform” vague headline“Turn text to video in minutes” outcome-driven

After

Feature clutter in hero

before

Focused primary CTA + supporting proof
Generic testimonialsContext-driven use cases with names + roles